Akcinė bendrovė „Lietuvos draudimas“

Note: This profile consolidates publicly available information from reputable sources as of 2024. Where precise legal or contact details could not be verified in this environment, this is stated clearly and guidance to primary sources is provided.

Company Overview

Legal name: Akcinė bendrovė „Lietuvos draudimas“ (AB „Lietuvos draudimas“)
Industry: Non-life insurance (property & casualty)
Founded: The company traces its historical origins to 1927 in Lithuania’s insurance sector; the modern joint-stock structure dates from the post-1990 market re-establishment period.
Headquarters: Vilnius, Lithuania (precise registered address provided under Legal Information, if available)
Parent group: Part of PZU Group (Poland) since 2014, following PZU’s acquisition of RSA’s Baltic operations.

Legal Information

Įmonės kodas (Company code): Not confirmed in this environment. Consult the Lithuanian Centre of Registers (Juridinių asmenų registras) or the Bank of Lithuania insurer registry for authoritative details.
PVM kodas (VAT code): Not confirmed in this environment. Verify via VMI (Valstybinė mokesčių inspekcija) or the company’s official disclosures.
Official website: www.ld.lt (brand website of AB „Lietuvos draudimas“)
Official email address: Not clearly published in this environment. The company primarily directs inquiries through its contact centre and online self-service. Use the main phone lines or the contact forms on www.ld.lt for official correspondence.
Registered office address: Vilnius, Lithuania. Precise street address should be verified against the latest entry in the Lithuanian Centre of Registers or the company’s audited reports.
Main phone number: A short customer service number is provided domestically; verify via www.ld.lt for current short code and alternative geographic numbers.

Note: Lithuanian legal identifiers (įmonės kodas, PVM kodas) and the exact registered address are public records; they should be retrieved directly from the Juridinių asmenų registras or the Bank of Lithuania’s official insurer list to ensure the most current data.

Business Operations

Main products and services:
- Retail non-life insurance: Compulsory motor third-party liability (CTPL/MTPL), voluntary motor (CASCO), property/home insurance, travel insurance, accident insurance, liability insurance.
- Corporate and SME insurance: Property and business interruption, liability, fleet, cargo/marine, engineering risks, specialized lines tailored to Lithuanian enterprises.
- Claims management and assistance services: Nationwide claims handling, digital claims submission, roadside assistance, and partner repair networks.
Business model: Universal non-life insurer serving retail and corporate clients via a multi-channel approach—owned branches, agents, bank-assurance and partner distribution, and digital self-service platforms.
Market position: Widely recognized as the largest non-life insurer in Lithuania by gross written premium and number of policyholders, with a leading market share sustained for many years.

History

- 1927: Historical roots in Lithuania’s early insurance institutions.
- 1990–1991: Re-establishment during Lithuania’s economic transition; development of the modern entity under the „Lietuvos draudimas“ brand.
- 2000s: Expansion of retail and corporate products, nationwide branch network, and modernization of claims handling.
- 2014: PZU Group (Poland) acquires Lithuanian operations from RSA Insurance Group, making AB „Lietuvos draudimas“ part of Central and Eastern Europe’s largest insurance groups.
- 2015–2024: Continued digitalization, launch and enhancement of self-service channels, customer experience initiatives, and reinforcement of market leadership in Lithuania.

Financial Information

Revenue / Gross written premium (GWP): Detailed figures vary year by year and are published in audited financial statements and Bank of Lithuania market reports. AB „Lietuvos draudimas“ has consistently ranked #1 in Lithuanian non-life GWP.
Funding rounds: Not applicable; as an established insurer, capital adequacy is managed under Solvency II requirements and through group-level capital policies.
Ownership structure: AB „Lietuvos draudimas“ is part of the PZU Group, ultimately controlled by Powszechny Zakład Ubezpieczeń S.A. (PZU S.A.), a publicly listed company on the Warsaw Stock Exchange.

Note: For exact annual financials (GWP, net profit, combined ratio, Solvency II coverage), consult the company’s annual reports and the Bank of Lithuania’s insurance market reviews.

Leadership and Management

Note: Executive names and positions (vadovai) are subject to change and should be verified on the official website or the Bank of Lithuania’s insurer registry for the most up-to-date list.

Key executives (indicative roles):
- Chief Executive Officer (Generalinis direktorius) – name not confirmed in this environment.
- Chief Financial Officer (Finansų direktorius) – name not confirmed.
- Chief Operating Officer (Operacijų direktorius) – name not confirmed.
- Chief Risk Officer / Compliance – name not confirmed.
Board of Directors (Valdyba): Comprised of senior leaders and representatives aligned with PZU Group governance; specific names and roles should be sourced from the latest corporate governance statement or the official site.

Office Locations

AB „Lietuvos draudimas“ operates a nationwide network of branches and customer service points across Lithuania, typically in:

- Vilnius (head office and multiple customer service points)
- Kaunas
- Klaipėda
- Šiauliai
- Panevėžys
- Alytus, Marijampolė, Tauragė, Telšiai, Utena, and other regional centres.

Note: A comprehensive list of all office addresses and phone numbers is maintained on www.ld.lt and is subject to updates. For precise branch addresses and direct lines, consult the “Contacts” section of the official website.

Market Position

Competitors in Lithuania: Gjensidige, Compensa (Vienna Insurance Group), ERGO, BTA, IF P&C, and other non-life insurers operating in the Lithuanian market.
Market share: AB „Lietuvos draudimas“ has long held the largest share in non-life; exact percentages vary annually and are reported by the Bank of Lithuania.
Competitive advantages: Strong brand recognition, extensive branch and partner networks, comprehensive product portfolio, leading claims service and assistance, investment in digital self-service and data analytics, and the backing of PZU Group’s financial strength and risk management frameworks.

Recent Developments

- Ongoing enhancement of digital channels (self-service portal, mobile solutions) to streamline policy purchase, claims reporting, and customer communication.
- Customer experience and operational efficiency initiatives, including faster claims handling and partner repair network optimization.
- Continued alignment with Solvency II, risk management best practices, and group-level governance under PZU.
Note: For the latest news on expansions, partnerships, or regulatory updates, refer to the company’s press releases and the Bank of Lithuania’s announcements.

Contact Information

Website: www.ld.lt
General contact centre: Short code (within Lithuania) and geographic numbers are published on www.ld.lt; verify for the latest details.
Email: Not clearly published in this environment; use the website’s contact forms and self-service channels for secure correspondence.
Registered office address: Vilnius, Lithuania (verify via public registers for exact street and postal code).
Customer self-service: Available via www.ld.lt; policy and claim management can be performed online.

Sources and References

- Official company website: www.ld.lt (Company profile, products, contacts, branch network, self-service).
- Bank of Lithuania (Lietuvos bankas): Insurance market reports and insurer registry (market share, solvency, licensing status).
- Lithuanian Centre of Registers (Juridinių asmenų registras): Official legal details including įmonės kodas, registered address, management filings.
- PZU Group investor relations and corporate publications: Ownership, group strategy, acquisition history (2014 RSA Baltic transaction).
- Public financial statements and audited annual reports of AB „Lietuvos draudimas“ (for detailed financial metrics when available).

Verification note: For legal identifiers (įmonės kodas, PVM kodas), the exact registered address, and current executives (vadovai), consult the most recent entries in the above primary sources to ensure accuracy.