UAB "Ignitis grupės paslaugų centras"

UAB "Ignitis grupės paslaugų centras" is the shared services subsidiary of AB Ignitis grupė, Lithuania’s state-controlled energy holding. The company provides centralized business support services (finance, HR, procurement, IT, and administrative functions) to Ignitis Group companies across Lithuania and other markets. It operates as a captive shared services entity focused on efficiency, standardization, and digitalization of back-office processes.

Company Overview

Legal name: UAB "Ignitis grupės paslaugų centras"
Industry sector: Business Support Services (Shared Services), Energy sector support (parent group: Energy – generation, renewables, distribution, supply)
Founding date: The shared-services function was established within the group in the mid-2010s; the entity operates under the Ignitis brand since the group-wide rebranding in 2020. Exact initial incorporation date for the current legal entity could not be independently verified here.
Headquarters: Vilnius, Lithuania (registered office address listed below)

Legal Information

Įmonės kodas (Company code): Not publicly verified in this profile (available via Lithuanian Register of Legal Entities – Registrų centras).
PVM kodas (VAT code): Not publicly verified in this profile (available via Registrų centras or official company disclosures).
Official website: ignitisgrupe.lt (group site; the service center is presented as a subsidiary unit on the group website)
Email address: A dedicated email address for UAB "Ignitis grupės paslaugų centras" is not publicly listed; general group contact: info@ignitisgrupe.lt (for inquiries routed to relevant subsidiaries).
Registered office address: The service center is headquartered in Vilnius. A precise street address and dedicated phone number for the legal entity were not publicly verifiable in open sources accessible here. The parent group’s principal office is in Vilnius and can direct inquiries to the service center.
Phone number: Not publicly verified for the specific service center; group customer contact numbers exist for energy supply/service but may not be applicable to the shared services subsidiary.

Business Operations

Main products/services:
- Finance and accounting (general ledger, AP/AR, reporting, consolidation support)
- Human resources operations (payroll administration, personnel records, HR systems support)
- Procurement operations (transactional purchasing, supplier onboarding, process compliance)
- IT and digital support (user support, applications administration, process automation/RPA initiatives)
- Administrative and document management services (records, archiving, mailroom, facility support)

Business model: Captive shared services center that provides standardized, centralized back-office services to Ignitis Group companies under internal service agreements. Costs are allocated or charged back within the group based on activity-based costing or service-level agreements.

Market position: Internal service provider to AB Ignitis grupė and its subsidiaries (e.g., Ignitis supply, ESO distribution, Ignitis Renewables). It does not compete broadly in the external BPO market; its role is to increase group efficiency, quality, compliance, and scalability of support processes.

History

- Mid-2010s: Ignitis Group (then operating under the Lietuvos energija brand) began consolidating back-office functions to improve efficiency and control.
- 2020: Group-wide rebranding from Lietuvos energija to Ignitis; the shared services entity adopted the "Ignitis grupės paslaugų centras" naming in line with the new brand architecture.
- 2020–2024: Continued expansion and maturation of shared services capabilities, process standardization, and digital automation (including increased use of ERP and RPA tools) to support the group’s growth in renewables and cross-border operations.

Financial Information

Revenue: As a captive shared services company within AB Ignitis grupė, standalone revenue figures are generally not separately disclosed publicly; costs and activities are reported within the parent’s “Corporate/Support” segments in consolidated reports.
Funding rounds: Not applicable; the entity is wholly owned by AB Ignitis grupė and funded via parent capital and internal allocations.
Ownership structure: 100% owned (directly or indirectly) by AB Ignitis grupė, a company listed on Nasdaq Vilnius and London Stock Exchange. The Lithuanian state is the controlling shareholder of AB Ignitis grupė.

Leadership and Management

Key executives (vadovai):
- Managing Director/Director (Generalinis direktorius/Įmonės vadovas): Not publicly verified in the sources accessible here.
- Heads of functions (Finance, HR, Procurement, IT): Specific names and positions are not publicly verified here.

Board members: As a UAB (private limited company), governance may be exercised via a director and, if applicable, a supervisory board or parent-appointed oversight. Specific composition is not publicly verified here.

Office Locations

Primary office: Vilnius, Lithuania (exact street address and phone number dedicated to the service center are not publicly verified here).
Other locations: The service center primarily operates from Vilnius; some functions may be co-located with group entities in other Lithuanian cities, but no independent office list with phone numbers is publicly verified.

Market Position

Competitors: As a captive shared services entity, the company’s “competitors” are external BPO/SSC providers that could theoretically deliver similar services, such as Accenture Lithuania, Alna Business, Baltic Assist, or multinational SSCs operating in Vilnius/Kaunas. However, UAB "Ignitis grupės paslaugų centras" principally serves internal group customers and is not positioned as a public-market competitor.

Market share: Not applicable in a traditional sense, as services are internal to the Ignitis Group.
Competitive advantages:
- Deep integration with Ignitis Group’s processes and systems (ERP, compliance, energy-sector regulatory frameworks)
- Alignment with group strategy (cost efficiency, digitalization, standardization)
- Access to group talent, continuous improvement practices, and data governance
- Stable demand and funding via the parent’s operations and growth in renewables and distribution

Recent Developments

- Ongoing digitalization and process automation to increase efficiency and service quality (2023–2024 period reflected in group-wide initiatives).
- Continued support for Ignitis Group’s expansion in renewables and international operations, requiring scalable back-office services.
- Post-2020 brand consolidation and harmonization of internal service catalogs and SLAs under the Ignitis umbrella.

Contact Information

Official website: ignitisgrupe.lt (Group site; service center information is provided there.)
Email: info@ignitisgrupe.lt (general group mailbox; specify the service center in the inquiry).
Registered office address: Vilnius, Lithuania (precise street address for the service center not publicly verified here).
Phone: A dedicated phone number for UAB "Ignitis grupės paslaugų centras" is not publicly verified; inquiries can be routed through AB Ignitis grupė general contacts.

Note: For authoritative legal and contact details (įmonės kodas, PVM kodas, full registered address, named executives), consult the Lithuanian Register of Legal Entities (Registrų centras) and the Ignitis Group’s official disclosures.

Sources and References

- AB Ignitis grupė official website and subsidiary pages: ignitisgrupe.lt
- AB Ignitis grupė Annual Reports and Sustainability Reports (2020–2024), Corporate/Support segment narratives: ignitisgrupe.lt (Reports section)
- Lithuanian Register of Legal Entities (Registrų centras) – public registry for company code (įmonės kodas), VAT (PVM kodas), registered address, and management data: registrucentras.lt
- Business directories commonly used in Lithuania (e.g., rekvizitai.vz.lt) for company profiles and legal identifiers (to be verified against official registry).

Disclosure: Specific identifiers (įmonės kodas, PVM kodas), full street address, named executives, and direct phone numbers for UAB "Ignitis grupės paslaugų centras" were not publicly verifiable in the open sources accessible here without direct registry lookup. Where exact data could not be confirmed, this profile notes the limitation and directs to official registries.