UAB LTG Link

UAB LTG Link is the passenger rail operating company in Lithuania and a subsidiary within the LTG (Lietuvos geležinkeliai) group. It provides domestic and international passenger rail services, ticketing, and associated customer support across the Lithuanian rail network and selected cross-border routes. LTG Link is widely recognized as the sole national passenger rail operator in Lithuania.

Company Overview

Legal name: UAB LTG Link
Brand: LTG Link
Industry sector: Passenger rail transport; public transportation
Founded: 2019 (operational ramp-up in 2020 as part of LTG group reorganization)
Headquarters: Vilnius, Lithuania (registered office shared within LTG group; see Legal Information and Contact Information)

Legal Information

Įmonės kodas (company registration code): Not publicly confirmed in official sources accessible to this profile. It is typically available via the Lithuanian Register of Legal Entities (Juridinių asmenų registras, JAR) and business directories (e.g., Rekvizitai.lt).
PVM kodas (VAT code): Not publicly listed in the official LTG Link channels reviewed. Usually available in JAR or VMI records.
Official website: https://www.ltglink.lt
General email: info@ltglink.lt (customer information channel; the company also provides web forms for inquiries)
Registered office address: Mindaugo g. 12, LT-03225 Vilnius, Lithuania (LTG group headquarters and mailing address used by subsidiaries)
Main phone (customer service): +370 700 55 111 (within Lithuania often formatted as 8 700 55 111)

Note: LTG Link, as an LTG group subsidiary, uses the group’s main registered address for official correspondence. Specific subsidiary registration details (įmonės kodas and PVM kodas) should be verified in the Lithuanian Register of Legal Entities (JAR) or via the State Tax Inspectorate (VMI).

Business Operations

Main services:
- Scheduled domestic passenger rail services (intercity and regional)
- Cross-border passenger services in cooperation with neighboring rail operators (e.g., services to Białystok, Poland, in collaboration with PKP)
- Ticket sales (online, mobile app, station ticket offices)
- On-board customer service and ancillary services (e.g., seat reservations, bicycle carriage, pet travel allowances)

Business model:
LTG Link operates as a publicly owned passenger rail carrier. Revenue is primarily derived from passenger ticket sales and ancillary services. As a national operator, it also works within public service obligation (PSO) frameworks for socially necessary routes, with compensation mechanisms set by public authorities. Operations utilize infrastructure managed by LTG Infra (another LTG subsidiary) and coordinate rolling stock procurement, maintenance, and scheduling within LTG group synergies.

Market position:
LTG Link is the dominant (effectively monopoly) provider of passenger rail in Lithuania, competing indirectly with intercity buses, private car travel, and airlines on longer routes. The company has a strong position in connections such as Vilnius–Kaunas, Vilnius–Klaipėda, and Vilnius–Šiauliai–Panevėžys/other regional corridors, offering time-competitive journeys and frequent services.

History

Founding and reorganization:
The LTG group undertook a major structural reorganization beginning in 2018–2020 to align with EU rail market requirements and to improve operational efficiency. This process separated infrastructure (LTG Infra), freight (LTG Cargo), and passenger operations (LTG Link) into distinct subsidiaries. UAB LTG Link was established in 2019 and started ramping operations in 2020, inheriting passenger services formerly delivered directly by AB Lietuvos geležinkeliai.

Key milestones:
- 2019–2020: Establishment of UAB LTG Link as a dedicated passenger operator under LTG group; launch of refreshed customer-facing brand and digital ticketing improvements.
- 2020–2022: Expansion and optimization of domestic timetables; upgrades to rolling stock comfort and reliability; enhancement of the mobile app and e-ticketing functionality.
- 2022–2024: Cooperation with Polish rail operators to enable cross-border services to Białystok and onward connections to Warsaw; service improvements on popular leisure and commuter corridors; ongoing integration planning for future Rail Baltica corridors.

Financial Information

Revenue and financials:
LTG Link’s standalone financial results are periodically summarized in LTG group’s consolidated annual reports. Publicly available summaries emphasize growth in passenger volumes post-2020 and resilience during and after the COVID-19 pandemic. Exact annual revenue figures for UAB LTG Link may be published in annual reports or regulatory filings; however, specific recent revenue numbers were not available in the public materials reviewed for this profile.

Funding:
As a state-owned enterprise subsidiary, LTG Link’s funding is primarily from operating cash flows and group-level financing. Public service obligations (PSO) for social routes are supported by governmental compensation mechanisms. No venture-style funding rounds are reported.

Ownership structure:
UAB LTG Link is wholly owned by AB Lietuvos geležinkeliai (LTG group), which is a state-owned enterprise under the oversight of the Ministry of Transport and Communications of the Republic of Lithuania.

Leadership and Management

Key executives (vadovai):
- Linas Baužys – General Manager / Chief Executive Officer (Generalinis direktorius)
- Additional senior managers lead functions such as operations, commercial, customer experience, finance, and safety; names and exact titles may vary over time and are typically posted on LTG Link or LTG group pages.

Board:
LTG Link, as a subsidiary, is overseen within the LTG group governance framework. The LTG group board provides strategic oversight; the subsidiary may have its own supervisory board or appointed governance body. Specific current board membership for UAB LTG Link was not openly listed in the sources reviewed here.

Note: For the latest list of executives and board members, consult the official LTG Link or LTG group websites and the JAR registry.

Office Locations

Registered office and headquarters:
- Mindaugo g. 12, LT-03225 Vilnius, Lithuania (shared LTG group HQ address)
- Phone: +370 700 55 111
- Email: info@ltglink.lt

Customer service and ticket offices (major stations):
LTG Link operates ticket offices at principal railway stations. The company provides centralized phone and online support rather than publishing direct phone numbers for each office.
- Vilnius Railway Station ticket office: Geležinkelio g. 16, LT-02100 Vilnius
- Kaunas Railway Station ticket office: M. K. Čiurlionio g. 16, LT-44261 Kaunas
- Klaipėda Railway Station ticket office: Priestočio g. 1, LT-91200 Klaipėda
- Šiauliai Railway Station ticket office: (station address; commonly listed as Dubijos g. 44, LT-77168 Šiauliai)
Note: Specific office phone numbers are not publicly listed; use the centralized customer service number +370 700 55 111.

Market Position

Competitors:
LTG Link faces modal competition rather than direct rail competitors in Lithuania. Key rivals include national and regional bus operators (e.g., Kautra, TOKS, Ollex, Lux Express on international corridors), airlines (e.g., airBaltic and other carriers on routes overlapping long-distance travel), and private car travel.

Market share:
As the sole national passenger rail operator, LTG Link holds nearly 100% of passenger rail market share domestically. Modal share versus bus/air varies by corridor; rail is particularly strong on Vilnius–Kaunas and Vilnius–Klaipėda lines.

Competitive advantages:
- Control of national passenger rail timetable and operations under a unified LTG group umbrella
- Frequent services on core corridors and modernized rolling stock
- Integrated digital platforms (website, app) with convenient ticketing
- Environmental benefits and city-center to city-center connectivity

Recent Developments

Service enhancements:
- Continued improvements to domestic timetables, customer experience, and digital sales channels.
- Cross-border cooperation facilitating services to Białystok (Poland), improving international connectivity and onward connections to Warsaw.

Strategic initiatives:
- Planning and readiness activities aligned with Rail Baltica development, expected to significantly expand north-south international rail connectivity in the Baltics.
- Sustainability initiatives consistent with LTG group goals, focusing on energy efficiency and modal shift to rail.

Contact Information

General contact (customer service):
- Phone: +370 700 55 111 (8 700 55 111 within Lithuania)
- Email: info@ltglink.lt
- Website: https://www.ltglink.lt

Registered office (mailing address for official correspondence):
- Mindaugo g. 12, LT-03225 Vilnius, Lithuania

Customer service hours and ticket offices:
Operating hours vary by station and season; consult the LTG Link website for current schedules.

Sources and References

Because UAB LTG Link is a subsidiary within a state-owned group, some legal and governance details are published centrally or in registries rather than on the passenger brand site. The following sources were used or recommended for verification:
- LTG Link official website: ltglink.lt (company services, timetables, customer contact)
- LTG (Lietuvos geležinkeliai) group website: ltg.lt (group structure, governance, news)
- Lithuanian Register of Legal Entities (JAR): registrai.lt (official legal records including įmonės kodas and PVM kodas)
- State Tax Inspectorate (VMI): vmi.lt (VAT registration data)
- Rekvizitai.lt business directory: rekvizitai.vz.lt (company listings and codes)
- Press releases and Lithuanian media coverage on LTG group reorganization and LTG Link cross-border services

Note: If precise legal identifiers (įmonės kodas, PVM kodas), detailed board membership, or office-specific phone numbers are required, please consult the JAR registry, VMI database, or the LTG group’s corporate governance publications for the most current, authoritative records.