UAB "TAMRO"

UAB "TAMRO" is a Lithuanian pharmaceutical wholesaler and retail operator best known for managing the BENU pharmacy chain in Lithuania. The company operates within the wider PHOENIX group, one of Europe’s leading healthcare providers in pharmaceutical wholesale, pharmacy retail, and healthcare logistics. UAB "TAMRO" serves pharmacies, hospitals, and healthcare institutions through its wholesale activities, while its retail division provides pharmacy and e-commerce services to consumers under the BENU brand.

Company Overview

Legal name: UAB "TAMRO"
Country: Lithuania
Industry sector: Pharmaceutical wholesale, pharmacy retail, healthcare logistics
Founding date (Lithuanian entity): Publicly documented establishment year for the Lithuanian entity was not verifiable in the sources consulted; the PHOENIX group’s Baltic operations and the BENU brand have been active since the 2010s, with Tamro’s Baltic presence dating back to the early 2000s.
Headquarters: Vilnius, Lithuania (commonly cited in industry references; precise registered address is noted below if available)

Legal Information

Įmonės kodas (Company code): Not publicly verified in the sources consulted. For the authoritative, up-to-date code, see the Lithuanian Centre of Registers (Registrų centras) or business directories (e.g., Rekvizitai.lt).
PVM kodas (VAT code): Not publicly verified in the sources consulted. Refer to Registrų centras or official company filings for confirmation.
Official website: tamro.lt (wholesale and corporate information); benu.lt (pharmacy retail and e-commerce)
Official email address: Not publicly verified in the sources consulted. General contact forms are available on tamro.lt and benu.lt.
Registered office address: Not publicly verified in the sources consulted. Please refer to Registrų centras or Rekvizitai.lt for the official registered address.
Registered office phone number: Not publicly verified in the sources consulted.

Business Operations

Main products/services:
- Pharmaceutical wholesale distribution to pharmacies, hospitals, and healthcare providers.
- Pharmacy retail through the BENU vaistinė network across Lithuania.
- Healthcare logistics, warehousing, and distribution services.
- Value-added services to pharmaceutical manufacturers (e.g., regulatory support, market access, promotions, and supply-chain solutions).
- E-commerce via benu.lt, offering prescription and OTC medicines, health products, cosmetics, and wellness goods.

Business model: Dual B2B and B2C model. The wholesale division supplies medicines and healthcare products to institutional customers, while the retail division serves consumers through physical BENU pharmacies and online channels. Integration with the PHOENIX group’s pan-European supply chain underpins procurement and logistics efficiencies.

Market position: UAB "TAMRO" is commonly recognized as one of the leading pharmaceutical wholesalers and retail pharmacy operators in Lithuania, with a broad footprint through the BENU chain. It operates within an oligopolistic wholesale market and a competitive retail pharmacy landscape.

History

Origins and development: Tamro’s roots trace back to Nordic pharmaceutical distribution; the brand’s Baltic presence began in the early 2000s as part of the PHOENIX group’s regional expansion. The BENU pharmacy brand was introduced by PHOENIX in Central and Eastern Europe and subsequently established in the Baltics, including Lithuania, during the 2010s.

Key milestones:
- Establishment of Tamro’s wholesale operations in Lithuania to serve pharmacies and hospitals.
- Launch and expansion of BENU vaistinė retail chain in Lithuania.
- Development of e-commerce services via benu.lt to complement physical pharmacy locations.
- Integration into PHOENIX group’s European-wide supply chain and digital initiatives.

Ownership transition context: The PHOENIX group, headquartered in Germany, consolidated Tamro’s operations in the Nordics and Baltics during the 2000s, strengthening its position as a pan-European healthcare provider. Lithuania’s Tamro entity aligns with PHOENIX’s regional strategy.

Financial Information

Revenue: Exact revenue figures for UAB "TAMRO" are not publicly disclosed in the sources consulted. Lithuanian business registers may contain financial statements; access may require registration or fees.

Funding rounds: As a subsidiary in a large privately held group, traditional venture-style funding rounds are not applicable or publicly reported.

Ownership structure: UAB "TAMRO" is part of the PHOENIX group (PHOENIX Pharmahandel GmbH & Co KG), a privately held European healthcare provider. Lithuanian operations are typically controlled through regional subsidiaries within PHOENIX’s corporate structure.

Leadership and Management

Key executives (vadovai): The full names and positions of UAB "TAMRO" executives in Lithuania were not publicly verifiable in the sources consulted. Typical roles include General Manager (Generalinis direktorius), Head of Wholesale, Head of Retail (BENU), Chief Financial Officer (Finansų direktorius), and Operations/Logistics leadership.

Board members: Not publicly verifiable in the sources consulted. For authoritative, current information, refer to Registrų centras or the company’s official disclosures.

Office Locations

Registered office (buveinė): The precise registered address and phone number were not publicly verifiable in the sources consulted. See Registrų centras or Rekvizitai.lt for the current official details.

Other offices and facilities: UAB "TAMRO" typically operates warehousing/logistics facilities serving wholesale distribution and manages administrative offices related to retail operations (BENU). Exact addresses and phone numbers for all locations were not publicly verifiable in the sources consulted.

Market Position

Competitors: In wholesale: UAB "Limedika", UAB "Oribalt Lithuania", UAB "Armila" and other pharmaceutical distributors. In retail: other national pharmacy chains such as "Gintarinė vaistinė", "Camelia vaistinė", and independent pharmacies.

Market share: Specific market share figures for UAB "TAMRO" are not publicly disclosed in the sources consulted. The company is generally regarded among the leading players by volume and network reach via BENU.

Competitive advantages:
- Integration into PHOENIX group’s European supply chain, purchasing power, and best practices.
- Strong nationwide retail presence via BENU pharmacies and online platform (benu.lt).
- Established logistics and compliance capabilities tailored to pharmaceutical distribution.
- Value-added services to manufacturers and robust relationships with healthcare institutions.

Recent Developments

Retail expansion and digitalization: Continuous enhancement of BENU’s e-commerce offerings, click-and-collect services, and digital customer engagement have been commonly reported trends in recent years across the Baltics.

Healthcare services in pharmacies: BENU pharmacies in Lithuania have progressively offered expanded services such as vaccinations and preventive health offerings, aligned with broader European trends in community pharmacy.

Sustainability and supply-chain initiatives: As part of PHOENIX group, Tamro’s Lithuanian operations are expected to reflect group-wide initiatives in responsible sourcing, waste reduction (e.g., in packaging), and energy efficiency in logistics.

Note: Specific announcements (e.g., new partnerships or openings) were not verifiable in the sources consulted and should be confirmed via the company’s news channels or local business media.

Contact Information

Corporate website: tamro.lt
Retail/e-commerce website: benu.lt
Email (general contact): Not publicly verified in the sources consulted; use the contact forms provided on tamro.lt and benu.lt.
Phone numbers: Not publicly verified in the sources consulted; the BENU site typically lists customer service contacts.

Sources and References

Corporate and group information:
- PHOENIX group (phoenixgroup.eu): Group overview, brands (including BENU), and regional operations.
- Tamro (tamro.lt; tamro.ee; tamro.lv): Corporate and regional activities in the Baltics.
- BENU Vaistinė Lithuania (benu.lt): Retail network, services, e-commerce.

Registries and business directories:
- Lithuanian Centre of Registers (Registrų centras): Official corporate registration data, codes, and filings.
- Rekvizitai.lt / Rekvizitai.vz.lt (Verslo žinios directory): Company profiles, contact details, financial summaries where available.

Industry media and analysis:
- Lithuanian business and healthcare media (e.g., Verslo žinios, sector reports) covering pharmacy market trends and wholesale competition.

Important note: The precise Lithuanian legal identifiers (Įmonės kodas, PVM kodas), registered office address, named executives, and phone numbers were not publicly verifiable in the sources available at the time of preparation. For authoritative, current details, please consult Registrų centras and the company’s official websites.